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︎HOW DO I WORK OUT MY RING SIZE
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poesia pietra works in US ring sizes. the safest way to work out your size is to visit a jeweller and have your finger measured. as a rough guideline, sizes 5-6 fit small fingers, 7-8 fit medium fingers, and 9-10 fit larger fingers. 


︎CAN I WEAR MY JEWELLERY IN THE WATER
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yes. poesia pietra pieces are solid sterling silver, which means they will never lose their colour or turn your skin green. however, we recommend not bringing your jewellery into contact with harsh cleaning products, hair bleach, on sunscreen, which can tarnish silver. if your silver piece does tarnish, follow the cleaning instructions. 

︎HOW DO I CLEAN MY JEWELLERY
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method 1: mix a few drops of dishwashing detergent with warm water until bubbles form. allow your piece to soak for 5-10 minutes. use a soft bristle brush (e.g., a toothbrush) to clean crevices. pat dry.

method 2 (for more stubborn tarnish): line a bowl with aluminium foil. add a few spoonfuls of baking/bi-carb soda. place your piece into the bowl and cover with boiling water. allow your piece to soak for 5 minutes. pat dry.

︎DO YOU DO CUSTOM ORDERS
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yes! you can find find more information on the ‘commissions’ page.



︎DO YOU ACCEPT RETURNS
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it’s important you love your purchase. within two weeks of purchase, all items can be refunded in full for any reason (wrong size, change of mind, a change in the wind). return postage is at your cost. please reach out via instagram or email to organise. 

︎DO YOU SHIP INTERNATIONALLY
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yes! please select international shipping at checkout. if you require international express, please get in contact for prices.

︎DO YOU DO TRADES
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yes, if the circumstances are right! please reach out via instagram or email if you’d like to discuss. 

︎DO YOU DO STYLING LOANS/COLLABORATIONS
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yes! i love a project. if you’d like to start a discussion, please reach out via instagram or email.  
 
︎DO YOU EVER WORK IN GOLD
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yes! i can produce any piece from a current collection in gold. for longevity and sustainability reasons, i offer solid gold options, but not gold plating. please get in touch if you’d like to discuss gold pricing and i can provide a quote.